Terms of Use

Intellectual Property Rights

The contents of TheJobStores.com, such as text, graphics, images, logos, button icons, software and other "Material", are protected under both Canadian and foreign copyright, trademark and other laws. This website and all right, title and interest in and to this website are the sole property of TheJobStores.com and its parent and associated companies or its content suppliers or clients.

The compilation (meaning the collection, arrangement and assembly) of all content on this website is the exclusive property of the TheJobStores.com and protected by Canadian and international copyright laws. Unauthorized use of the Material may violate copyright, trademarks, and other laws. You must retain all copyright, trademark, service-mark and other proprietary notices contained in the original Material on any copy you make of the Material. You may not sell or modify the Material or reproduce, display, publicly perform, distribute, or otherwise use the Material in any way for any public or commercial purpose. The use of the Material on any other website or in a networked computer environment for any purpose is prohibited.

You shall not copy or adapt the code that TheJobStores.com creates to generate its pages. It is also protected by the copyright of TheJobStores.com and its parent and associated companies.

Legal Name and Trademarks

TheJobStores.com is a division of WCG International HR Solutions. YourCareerWave.com™, and WCG International HR Solutions are all trademarks of WCG International Consultants, Ltd.

The display of trademarks or trade names on this website represents distinct wares and services of the organization and will be protected through legal proceedings from misuse and imitation. Any unauthorized use of them is strictly prohibited.

No Warranty

TheJobStores.com attempts to offer accurate information on this website; however, the information on the website is provided without any warranty or condition of any kind. We reserve the right to change information on the site, or the products mentioned, at any time without notice.

Material on this site is provided "as is" and does not constitute a warranty of any kind, either expressed or implied. TheJobStores.com disclaims all warranties, expressed or implied. This includes but is not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. It also includes any expressed or implied warranties arising from any course of dealing, usage, or trade practice.

Job posting content provided by employers cannot be warranted with respect to quality, accuracy or completeness of any information. Furthermore, while we endeavor to provide complete accuracy and quality of information in all of our content, due to the dynamic nature of website content, the reader is cautioned that TheJobStores.com may include some inaccuracies or typographical errors.

Limitation of liability

TheJobStores.com is not liable for any direct, indirect, special, incidental, or consequential damages arising out of the use-or the inability to use-the material on this site.

Service and Product Guarantee

Our first priority at TheJobStores.com is to provide excellent quality services and products. We will work with you to achieve your employment or human resource goals, however it is beyond our control to guarantee that employers will find the right candidate or that job seekers will secure the perfect job.

For all of our services and products, your satisfaction is guaranteed at TheJobStores.com. We will provide friendly and professional service at all times and we welcome your comments so that we may continue to improve our level of customer satisfaction.

Online job postings are non-refundable. We strive to ensure accuracy and timeliness of your online job posting advertisement to achieve the best possible outcome. Should the posting not generate the desired response we will be happy to work with you to enhance the advertisement and outcomes. If you are not satisfied with our online job posting services, we will extend your advertisement for an additional 30 days at no cost to you.

For all of your customer service and support issues, please contact us at customerservice@TheJobStores.com. Should any of your support issues not be handled within the service level timelines as outlined in this document and elsewhere on TheJobStores.com website, you may escalate your issue to a management representative of TheJobStores.com.

Delivery Policy

Products and services are delivered in person or online. Many services TheJobStores.com offer require direct communication with the customer prior to commencing services. For this reason, an appointment with an Employment Specialist at a retail location of The JobStores™ is often the preferred delivery method, but is not necessary for the delivery of our services

Physical product orders such as Catch Your Career Wave book will be processed within 48 hours of receipt of the order. Online products such as YourCareerWave.com™ and online skills testing will be delivered electronically via an access code within 48 hours of receipt of the order.

For all products and services, processing of the order is guaranteed to be within 48 hours or an Employment Specialist will contact the customer within 1 business day to arrange for the delivery of services either on site or virtually – depending upon the location and preference of the customer.

Return, Exchange, Refund

TheJobStores.com will accept returns for physical products within 30-days of purchase. Please contact customerservice@TheJobStores.com to receive a return merchandise authorization (RMA) number and have your payment refunded.

For products delivered through the Internet and services delivered through The JobStores™, refunds are not available, however our service guarantee does apply. Exchange of products and services and/or extension of services may be available depending upon each particular request. Please see our Service and Product Guarantee for more information.

Payment Methods

VISA and MasterCard are the only forms of payment accepted on TheJobStores.com.

Taxes

Any purchase from TheJobStores.com  will include appropriate sales tax based on where the product is shipped from and the sales tax rate(s) required by local law in the jurisdiction where the purchaser resides. The proof of purchase includes any applicable sales tax.

For products purchased and delivered online such as YourCareerWave.com:

If shipped/delivered to a BC address, 6% GST and 7% PST; to New Brunswick, Nova Scotia & Newfoundland, a combined GST/HST rate of 15%; to Alberta, Saskatchewan, Manitoba, Ontario, PEI, Yukon, NWT, Nunavit, 6% GST; to a non-resident outside of Canada, no taxes are charged.

For educational products:

If shipped/delivered to a BC address, 6% GST (PST exempt); to New Brunswick, Nova Scotia & Newfoundland, GST/HST combined rate of 15%; to Alberta, Saskatchewan, Manitoba, Ontario, PEI, Yukon, NWT, Nunavit, 6% GST; to a non-resident outside of Canada, no taxes are charged.

For service purchased and delivered online (excluding educational products):

If delivered to a BC resident, 6% GST (PST exempt); to a New Brunswick, Nova Scotia or Newfoundland resident, combined GST/HST rate of 15%; to a Alberta, Saskatchewan, Manitoba, Ontario, PEI, Yukon, NWT or Nunavit, 6% GST; to a non-resident, no taxes are charged.

For services purchased online & delivered by our Employment Specialists:

Since these services are being delivered in offices in BC, they are subject to 7% GST regardless of the residency of the individual.

For tax-exempt orders: If your order is being placed on behalf of a tax-exempt individual(s), please be prepared to provide proof of tax-exempt status. The individual name(s) on the order must exactly match the tax-exempt certificate based on the appropriate provincial requirements.

Customer Feedback:

In order to continually improve and monitor TheJobStores.com site and service delivery, you’re feedback is important to us. We are committed to making continuous improvements in order to serve our customers better. Please contact us at: customerservice@thejobstores.com. To speak to a management representative, please call us toll free at 1 888 562-9283.